What Makes A Hosting Service Friendly For A Web Developer?

By: Jim Hawkins

Developer friendly hosting
Why is developer-friendly hosting important? Given the technical nature of the web hosting and managed server industry, the end client or end user of a hosting service from the outset may often not know what web hosting is or even why they need it. This inevitably leaves what is the first point of contact - the web developer - in the role of organising, recommending, managing or even provider of website hosting.

In the web hosting hot seat, the web developer, whose core business is actually building and developing applications, ultimately spends a fair amount of time working with web hosting companies. With such a central role, making life easier for the web developer would seem only reasonable. So what makes a hosting service friendly for a web developer?
Up to date application support: A web hosting company doesn't really concern itself with the latest application developments, since they need to be able to adapt to all applications, old and new.
The newest releases, frameworks and technologies are critical for a web developer. When you use them you can accomplish more with less and satisfy your clients' needs. You can also stay one step ahead of the competition and design innovative applications. They are also a lot of fun!
Support early on for emerging technology is key. To name but a few that might have existed otherwise, consider Tomcat, Pylons, Zope, Drupal and Ruby on Rails.
Accessible support: Being in control of the production environment for most of the work produced by web developers and being accessible for technical support and resolution of issues is critically important.
Delivery Service is dedicated to providing fast, consistent service to our customers. We maintain foot, van, and truck divisions, and staff over 150 employees. We provide messenger service to the 5 boroughs of New York City and the Tri-State Area. Messenger service and vehicle service can either be requested for standard or rush delivery. To save time and money RS gives you the option to pre-schedule your deliveries by programming your recurring orders in our system.
Accessible means: * Phone support - some things are much faster and easier to resolve over the phone than via email. * No phone queues - sitting on hold for 20 minutes each time you need support is a sure way to kill productivity, not to mention causing hair loss. * Email tracking systems - you can't always expect to deal with the same person at your hosting provider but a ticketing system can ensure your request doesn't get lost and more importantly that all requests are dealt with, having knowledge of your support history. * Escalation - if you've got a complex problem there's nothing worse than trying to resolve it with someone that understands less about the problem than you do. Getting to the right person quickly is the key.
Discusses honesty and integrity as the basic principle of leadership. Defines quality leadership as a process beyond technical competence. Successful leaders continually demonstrate honesty and integrity as an essential element of their professional fabric; a lack of commitment to the principle renders all other skills meaningless. Depicts honesty and integrity as essential elements of human behaviour that promote and support quality relationships. Defines honesty and integrity in the context of building trust and maintaining credibility.
It's the technical competence of your team keeping services online that is ultimately responsible for making your application sing and making your life easy every time you pick up the phone or reach out via email. It's an easy issue to flag, but what defines technical competence in a web hosting team? * Not using CPanel or Plesk is often a good start. * An underlying personal interest in technology and more specifically a passion for Linux and open source technologies. * A desire to implement the best technical solution to the problems presented. * Obsessive-compulsive attention to detail. * Sound testing, troubleshooting, debugging, and analysis skills. Having the desire to drill down to the root cause of problem rather than dealing with the symptoms. * Tertiary qualifications in computer science or equivalent. * An environment which fosters ongoing development of skills, sharing of knowledge and constant improvement of process.
Rapport: Ultimately in any business relationship, when you find that supplier or client that you enjoy working with, you just know it. But what makes it so? perhaps it's rapport - "a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well" - or in simple terms, it's dealing with people that are on your wavelength.
In order to have a connection in that web host - web developer link this is a blend of technological competency, easy to get support and a fundamental awareness and functioning with you to see that your work hums along.
If this kind of developer-friendly hosting sounds like it suits your needs, then you should read our other web hosting articles and then contact us so that we can help you decide.

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